May 2023

5 Steps for Dealing with Negative Reviews

It happened… You just got a negative review, and you are about to LOSE IT. The feedback feels completely unreasonable, and your blood is boiling. You want to UNLEASH on this person. The AUDACITY! If you’ve ever received a negative review, you are not alone! Many beauty business owners have had the experience of receiving a less-than-ideal- or downright negative- online review. When...

5 Ways to Make Your Beauty Business More Professional (Part 1)

5 Ways to Make Your Beauty Business More Professional (Part 1)

Have you ever had an experience with a business that just didn’t feel professional? Maybe you booked a blowout, and the stylist walked in five minutes late complaining about a difficult client. Maybe you booked a massage, and the receptionist didn’t even look up from his phone when you walked in the door. We all want to feel a sense of professionalism when we do business with a company, and...

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