You Did Not Receive a Confirmation Email
Where verification and login emails land, and what to do when a code expires.
Last updated October 23, 2026
Missing confirmation or login email
Registration sends a verification email. Password reset and email-code login send their own messages. Start with the folder list below before you create a second account.
Check these folders
- Inbox
- Spam or junk
- Promotions or updates (Gmail sorts marketing-looking mail here)
Use the same email address you typed on the form.
Code or link problems
Sign-in can use an email code or a magic link.
[AJ to confirm: how long the email login code or magic link stays valid.]
If the link or code fails, request a new email and use only the latest one. If the page says cookie check failed, enable cookies, leave private mode, and try another browser. Steps are in Troubleshooting login problems.
Captcha and a new registration
The register form does not send mail until the I'm not a robot checkbox is ticked. If that box never appears, see Verification email and the captcha checkbox.
Still nothing
Email help@salonrenter.com and include the address you want on the account. We can resend the verification or help activate the account.