Managing Your Leads and Inquiries
Open My Leads, then Inquiries, then the message, and use Reply.
Last updated October 23, 2026
Where to reply
Inquiry messages are in My Leads, not in a separate email program you have to guess at. Email and SMS only tell you that something arrived. The reply itself is in the dashboard.
- Log in at salonrenter.com.
- Open the profile menu and click My Leads.
- Open the Inquiries tab.
- Open the inquiry you want to answer.
- Use Reply, write your message, and send it.
Other tabs in My Leads
Activities is a timeline of lead events.
Deals is for conversations that have moved further along.
Leads is the broader list of people who reached out.
Inquiries is the tab with the messages and tour requests to answer. Start here when you are replying.
Notifications
You also get an email, and SMS if a mobile number is on the account. That is one email and one phone per account. If those alerts never show up, the message can still be sitting in Inquiries. See Inquiry notifications.
Reply the same day when you can. See Why response time matters.
If a lead is not a fit today, a short reply still closes the loop. They may be ready later.