Not Getting Any Inquiries
Leads are not guaranteed. Use this checklist, confirm notifications, and see the refund path.
Last updated October 23, 2026
Leads are not guaranteed
A live listing maximizes visibility. Inquiries can never be guaranteed. The market, the photos, the rent, and how you follow up all change the result. If you are unsatisfied after you have worked the checklist, you can request a refund from help@salonrenter.com. See Leads are not guaranteed.
You can also walk the questions in Not getting inquiries.
Checklist
Photos. Dark, blurry, or only one angle is the most common gap. Add bright photos of the rental space, shared areas, and the exterior. Set a clear cover photo. See Photo tips and Upload photos and videos.
Price. List the rent you charge. Renters skip listings that hide the rate. If the rate is high for the area, the photos and description need to explain why.
Amenities. Check every amenity the space really has. Filters hide listings that left the box empty.
Response time. Reply the same day when a message does arrive. People often write to several owners. Where to reply is in Managing leads and inquiries.
What businesses will you rent to. This profile field controls which professional types the listing targets. If it is too narrow, or empty, the wrong people see you (or the right people do not). See Who you will rent to.
Placement. Featured sits higher in city search than Basic. That is visibility, not a promise of leads. See Upgrade to Featured.
Confirm notifications work
Inquiry alerts go to one phone (SMS) and one email on the account. See Inquiry notifications.
- Check spam and promotions for mail from Salon Renter.
- Confirm the email on My Profile is the inbox you actually read.
- Confirm the phone number on the account can receive SMS.
- Open My Leads and the Inquiries tab so you are not waiting only on the text message.
Refund path
Email help@salonrenter.com with the account email, the charge date and amount, and the listing URL. Say what you already changed on the checklist. After a refund is approved, it appears on the card in 5 to 7 business days. Steps are in How to request a refund.