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  1. Salon Owners
  2. Billing & Payments
  3. Auto-Renewal Explained

Auto-Renewal Explained

Plans renew at the end of each term until you cancel.

Last updated October 24, 2026

Plans renew until you cancel

Basic and Featured subscriptions auto-renew at the end of each term until you cancel. A 3-month plan bills again every 3 months. A 6-month plan bills again every 6 months. The charge is the term total, not a separate monthly fee.

Examples:

  • Basic for 3 months: $39 for 3 months, billed every 3 months, auto-renews
  • Basic for 6 months: $65 for 6 months, billed every 6 months, auto-renews
  • Featured for 3 months: $115 for 3 months, billed every 3 months, auto-renews
  • Featured for 6 months: $179 for 6 months, billed every 6 months, auto-renews

Plans are 3 months or 6 months only. There is no monthly billing plan.

What stays the same at renewal

The same tier and term continue. An upgrade is a separate action you can take anytime, with a prorated credit. See How to change your plan.

How to stop renewal

Cancel from My Billing (Manage Subscription, then Cancel) or from the listing on My Listings. After you confirm, the page should show the date the subscription ends. The listing stays live until that date and does not renew.

Steps and screenshots: How to cancel your subscription.

If you were charged for a term you thought you had cancelled, see Charged after you thought you cancelled.

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